Privacy Policy

Last Updated: 21-03-2025

At Arogya Millets, we value your privacy and are committed to ensuring that your personal information is protected, secured, and handled with transparency. This Privacy Policy explains how we collect, use, store, and share your information when you visit [www.arogyamillets.com], interact with our services, or make a purchase.

By accessing our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We may collect various types of information, including:

a) Personal Information (Provided by You):

We collect personal details that you voluntarily provide, including:
• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Payment Information (processed securely via third-party gateways)
• Login Credentials (if you create an account)
• Reviews, Feedback, and Product Preferences

b) Non-Personal Information (Collected Automatically):

We automatically collect certain data when you visit our website, such as:
• Your IP address and geographic location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the website
• Click patterns and navigation behavior
• Referring website or source

This information helps us analyze website traffic, improve user experience, and enhance security.

c) Cookies and Tracking Technologies

We use cookies and similar technologies to:
• Personalize your browsing experience
• Track shopping cart activity
• Remember login details and preferences
• Monitor website performance and security

You can disable cookies through your browser settings, but this may impact website functionality.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process and deliver orders
• To provide customer support and resolve issues
• To personalize your shopping experience
• To improve our website, products, and services
• To send order confirmations, promotions, and newsletters (only with your consent)
• To prevent fraudulent transactions and enhance security
• To comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Protect Your Information

We prioritize data security and implement several measures to safeguard your personal information:

• SSL Encryption – Ensures secure data transmission.
• Restricted Access – Only authorized personnel have access to sensitive data.
• Secure Payment Processing – All financial transactions are handled through reputable payment gateways.
• Regular Security Audits – We periodically review our security protocols.

Despite these measures, no website is 100% secure, and users should also take precautions (e.g., using strong passwords and avoiding sharing login credentials).

4. Data Sharing with Third Parties

We may share your data with trusted third-party service providers only in the following cases:

• Payment Processing: To process transactions securely (e.g., Razorpay, PayPal, Stripe).
• Shipping & Delivery Partners: To ensure order fulfillment.
• Analytics & Marketing: To improve website performance (Google Analytics, Facebook Pixel).
• Legal Compliance: If required by law, regulatory authorities, or to prevent fraud.

We ensure that all third-party partners adhere to strict data protection policies.

5. Data Retention: How Long Do We Keep Your Information?

We retain personal data only for as long as necessary to:
• Fulfill the purposes outlined in this Privacy Policy.
• Meet legal, regulatory, and tax obligations.
• Resolve disputes and enforce our agreements.

If you wish to have your personal data removed, contact us at info@arogyamillets.com.

6. Your Rights & Choices

As a user, you have the right to:

• Access Your Data – Request a copy of your personal information.
• Update or Correct Information – Modify your account details.
• Delete Your Data – Request account deletion (subject to legal requirements).
• Withdraw Consent – Opt-out of marketing communications at any time.
• Restrict Processing – Limit the use of your data under certain conditions.
• Portability – Request a transfer of your data to another service provider.

To exercise your rights, email info@arogyamillets.com with your request.

7. Third-Party Links & External Sites

Our website may contain links to external sites. Please note that:
• We are not responsible for the privacy practices of third-party websites.
• We encourage users to review their privacy policies before sharing any information.

8. Children’s Privacy Policy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal data from minors. If you believe a child has provided information, please contact us to remove it immediately.

9. Legal Compliance & Policy Changes

• We comply with data protection laws, including GDPR (General Data Protection Regulation) and India’s IT Act.
• We may update this Privacy Policy to reflect legal or operational changes. Users will be notified of major updates.

10. How to Contact Us

For questions, concerns, or privacy-related requests, contact us at:

📧 Email: info@arogyamillets.com
🌐 Website: www.arogyamillets.com
📍 Address: AROGYA MILLETS AND MORE, GARGUL, Kamareddy, Telangana-503144

Thank you for trusting Arogya Millets. We are committed to keeping your data safe while providing the best experience.